Property can be replaced, information can’t.
Records are assets. Disaster happens. doc2e-file recovers your damaged documents to preserve your history.
Fire and water damaged documents can present health hazards and create storage issues. doc2e-file’s damaged document recovery scan process captures the original content and removes the risk. From retrieval, transport and conversion to ubiquitous access, lean on our decades of experience to keep your business going in the aftermath of disaster.
Damaged documents? doc2e-file recovers documents affected by fire, water, or time.
Our Document Recovery Process
- Inventory of records
- Prior to getting started, a project meeting will be held to outline each phase of the project in detail establishing:
- Priority of restoration (which documents are critical and require immediate access)
- Search and retrieval criteria (type, volume, index criteria, database requirement, conversion method, time frame)
- Point of contact and protocol
- Retention and security based on legal requirements and access requirements
- Prior to getting started, a project meeting will be held to outline each phase of the project in detail establishing:
- Move records to secure conversion facility
- Sorting and prep of saturated records
- Individually prepared by trained staff to be made ready for scanning.
- Conversion to electronic files in a PDF
- Each piece of paper or record will be inspected in a “page to image” quality control process. Image quality is inspected and compared to the original to ensure complete scanning of each document.
- Delivery of the electronic files
- The digital files either be “hosted” for ubiquitous access or returned via portable media or data lines. Each delivery will be accompanied with a report indicating previously determined factors (image, page counts).
- Certified destruction of contaminated files

Hurricane Season
Local problems require local insight.
doc2e-file has personally experienced the devastating effects of a hurricane, so we understand the challenges businesses face. That experience drives our commitments to helping others recover and rebuild. We helped salvage and scan millions of files damaged by Katrina, saved businesses’ critical records when Tropical Storm Allison flooded our local medical center, and worked to save records impacted by Hurricane Harvey.
Mold or Mildew? Scan it then dispose! Prevent exposure to health hazards.
The doc2e-file Difference
Our primary effort is providing immediate access to critical records and documents. doc2e-file understands how important this information is and how much it matters. Since 1999, we’ve specialized in damaged document recovery, bringing decades of experience to every project.
Our experienced and skilled team knows how to handle confidential information with care and offers quick turnaround times thanks to our extended hours. We can also travel on site anywhere within the continental U.S. (equipment provided when needed).
We work with specialized equipment and scanners that can digitize all types of physical media of any size.
We set data security standards and utilize a “double blind key” system so your information is protected. Each file will be inspected in a “page to image” quality control process. Image quality is inspected and compared to the original to ensure complete scanning of each document.

Our Certifications and Co-Ops
